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Got a question, want to collab, or want to tell us the sauce changed your life? We're here for all of it.
We'd love to hear from you.
Most messages get a response within 24 hours. For order issues, have your order number ready.
Order Issues
Missing item, wrong order, damaged bottle? Select "Order Issue" and we'll make it right.
Shipping Questions
We ship within 1-2 business days. US delivery 3-5 business days. Tracking sent by email.
Wholesale and Collabs
Restaurant, store, or content creator? Select "Wholesale" in the form and tell us about yourself.
Send us a message 🔥
We respond within 24 hours. All fields marked * are required.
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Quick Answers 🙋
Check here before sending — you might find your answer instantly.
Check your email for a tracking number sent when your order ships (1-2 business days). Check spam if you haven't received it.
Yes — 30-day money back guarantee, no questions asked. If you're not happy reach out and we'll make it right.
We're sorry! Send a photo through the form above, select "Order Issue," and we'll ship a replacement at no charge.
Yes! Free shipping on all US orders $40 and over. The Heat Duo bundle gets you close — grab two to unlock it easily.
Not yet — currently US only. International shipping coming soon. Drop your email on the homepage to be first to know.
We love that! Use the form above, select "Wholesale Inquiry," tell us about your business and we'll get back within 48 hours.